acks.io

Legal

Privacy Policy

Last updated: 5 October 2026

Thank you for visiting acks.io (“we”, “us” or “our”). This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website or contact us through it.

1. Who we are

Website operator: acks.io Oy, Business ID 3499267-7, Helsinki, Finland.
Contact email: [email protected]

We act as the data controller for personal data you provide to us, meaning we decide how and why it is processed.

2. Personal data we collect

When you use our contact form, we collect:

  • Name, so we know who we are talking to.
  • Email address, so we can respond to your inquiry.
  • The service you selected and your message, including any information you choose to include.

When you browse the website, the third-party services listed in section 3 may collect technical data such as your IP address, browser type, pages visited and interactions, using cookies or similar technologies.

3. Third-party services used on this website

  • Google Analytics and Google Ads (Google Ireland Ltd.) — to measure website traffic and the effectiveness of our advertising.
  • LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company) — to measure the effectiveness of our LinkedIn advertising.
  • Cloudflare Turnstile (Cloudflare, Inc.) — to protect the contact form from spam and abuse.
  • Calendly (Calendly LLC) — when you choose to book a call, the booking is handled on Calendly's website under its privacy policy.
  • Google Fonts (Google Ireland Ltd.) — to display the website's typefaces.

These providers process data under their own privacy policies. Some of them may transfer data outside the European Economic Area under appropriate safeguards such as the EU Standard Contractual Clauses.

4. How we use your data

  • Responding to your inquiries: we use your name, email address and message to answer your request.
  • Follow-up and support: if you reach out, we may use your email address to follow up on your request.
  • Improving the website and our marketing: using the aggregated data described in section 3.

5. Legal basis for processing

Under the General Data Protection Regulation (GDPR), our legal basis for processing the data you submit through the contact form is your consent and, where you ask about our services, steps taken at your request before entering into a contract. For analytics and advertising technologies, the legal basis is your consent.

6. Data retention

We keep your personal data only as long as necessary for the purposes in this policy — typically as long as needed to respond to your inquiry or provide support — and then securely delete or anonymise it.

7. Data sharing and disclosure

We do not sell your personal data. Apart from the service providers listed above, we may disclose personal data only to comply with a legal obligation or to protect and defend our rights.

8. Your rights under the GDPR

If you are located in the European Union, you have the right to:

  • access and obtain a copy of your personal data;
  • request rectification or erasure of your personal data;
  • object to or restrict the processing of your personal data;
  • data portability;
  • withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal;
  • lodge a complaint with a supervisory authority — in Finland, the Office of the Data Protection Ombudsman.

To exercise any of these rights, contact us at [email protected].

9. Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. No security measure is perfect or impenetrable.

10. Updates to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

11. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at [email protected].