Operate · Ongoing
Managed Cloud and Managed Kubernetes
acks.io managed cloud is the day-to-day operation of your cloud and Kubernetes infrastructure by senior engineers: upgrades, patching, monitoring, backups, incident response, access management and cost control, on AWS, Google Cloud or Azure. You keep ownership of your accounts; we keep them running and secure.
For teams whose platform is in place and who want it operated reliably, so their engineers can focus on product.
What is included
Your cloud, run by people who know production
Lifecycle
- Kubernetes version upgrades on a schedule
- OS, node and add-on patching
- Provider deprecations handled before they bite
Monitoring and response
- Monitoring and alerting onboarded and tuned
- Incident triage and resolution
- Post-incident reviews for major incidents
Deployments
- Zero-downtime release patterns
- CI/CD and GitOps pipelines maintained
- Rollback paths that are tested
Backup and recovery
- Backups for data and cluster state
- Regular restore tests
- Documented recovery procedures
Security
- Access reviews and offboarding
- Vulnerability patching
- Security configuration kept to baseline
Cost and capacity
- Rightsizing and idle resource clean-up
- Capacity planning ahead of growth
- Monthly cost and health review
Pricing model
Pay for what you use
Your cloud resources stay on your own account and are billed by your provider at cost, as today. Our maintenance and support is a flat monthly fee, agreed in writing after a scoping call.
Need someone on the pager at night? Add 24/7 On-Call with defined response targets.
Managed or fractional?
Which ongoing model fits
Managed cloud fits when your platform is in place and needs reliable operation within an agreed scope.
Fractional platform engineering fits when the platform also needs to change — new environments, a security programme — and you want a team that owns the roadmap with you. Moving to Kubernetes first? Start with Kubernetes Setup & Migration.
FAQ
Frequently asked questions
What is included in managed cloud?
Day-to-day operation of your cloud and Kubernetes infrastructure: version upgrades, patching, monitoring and alerting, backups and restore tests, incident response, access management, capacity and cost control, and a regular review of what needs improving.
Do we keep ownership of our cloud accounts?
Yes. Your accounts, your billing, your repositories. We work with access you grant, and you can revoke it at any time.
Is 24/7 coverage included?
Business-hours operation is the default. Round-the-clock incident response is available as the 24/7 On-Call add-on.
How is managed cloud priced?
Cloud resources are billed by your provider, as today. Our work is a flat monthly fee agreed after a scoping call.
Talk to an engineer about your infrastructure
A 30-minute call with a senior engineer, not a sales rep. We ask about your setup and what is worrying you, and tell you honestly whether we can help.